Technical Customer Care Manager (m/f/d)) in Stuttgart at Neuffer
Your responsibilities:
- First, direct contact for French customers and interested parties when buying windows online via fenetre24.com
- Answering inquiries by phone, email and live chat
- Order processing as well as customer support throughout the entire order process
- Handling of questions, returns and complaints
- Communication with external partners, service providers and suppliers
- Close collaboration with the business development and logistics departments